Damage.jpgIn the event of an emergency, please report damages to the Office of Emergency Services as soon as reasonably possible. This will help local officials in securing disaster relief funding that will help you and others with the recovery process.

Online reporting is strongly encouraged. Return to this page to enter damage reports electronically, or contact the Office of Emergency Services for assistance if you do not have computer access. If you have flood insurance, be sure to contact your insurance company to arrange for a visit from an insurance adjustor. Most insurance companies will assign extra staff to ensure damages can be assessed quickly.

Also, do the following to help with the cleanup process:

  • Separate damaged items from undamaged items. If necessary, place damaged¬†items outside the home. Wear protective clothing when sorting items to reduce exposure to any contamination.

  • Take photos of any water in the house and damaged personal property. Your adjustor and/or emergency relief providers will need evidence of the damage and damaged items (i.e.: cut small pieces from carpeting, curtains, chairs) to prepare your repair estimate.

  • Make a list of damaged or lost items and include their age and value where possible. If possible, have receipts for those items available for the adjustor and/or emergency relief providers.

  • If you have damage estimates prepared by a contractor(s), provide them to the adjustor and/or emergency relief provider since they will be considered in the preparation of your repair estimate.